Shipping and Returns

Information for the consumer in accordance with Legislative Decree N. 185 (in Gazz. Uff., 21 June, N. 143) of 22 May 1999. Implementation of the Directive 9l/l/EC on the protection of distance contracts.

The supplier of services or products is New Wear SL with legal headquarters in "Moncada- Valencia". According to article 5 of Legislative Decree 185 of 1999, the client has the possibility to cancel the contract/order stipulated on the Internet without any penalty and without the need to give any explanation, respecting the conditions that are stipulated below.

The right of revocation is annulled in the following cases:
  • If the product is not returned completely in its original condition. (packaging and/or content)
  • Use, albeit partial, of the product and of materials for consumption.
  • Lack of external carton and/or original inner packing
  • Lack of the elements of the product (accessories, labels, etc.)
  • Damage to the product due to causes other than transport.
In the cases indicated above, Jesus Marti will return the purchased product to the sender.
Customers who have purchased the product using the CIF can not exercise the right of revocation (by law).

In order to exercise the right of revocation, within a period of 10 (ten) business days from the day of receipt of the products ordered, the customer will have to send to the address below a certified letter with acknowledgment of receipt . The Notification may be sent, within the same term, also by telegram, telex or fax, provided that it is confirmed by registered letter with acknowledgment of receipt within 48 hours.

The notification shall contain:
  1. The will to avail itself of the benefit granted by Legislative Decree No. 185 of May 22, 1999
  2. The exact list of the product or products for which or for which it is intended to make use of the right of revocation
  3. The data relating to the bank account itself (to allow the return of the corresponding sum)
In order to obtain the corresponding reimbursement, the customer must return the products, covering the shipping costs, to the following address:

Jesus Marti
Aptd. nº97
46113 Moncada

Shipment of the products must be made within ten working days of receipt of the products and any courier or expedition service that the client considers most appropriate may be used.

Method of reimbursement of the corresponding sum: JesusMartil will make the reimbursement by means of bank transfer (or other mode of payment) in the shortest possible time, and always within a period of 30 days from the reception of the Communication.
The reimbursement shall correspond to the price of the returned product or the products remaining.
The cost of returning the product toJesus Martí will be borne by the customer.